SHIPPING & RETURNS
All orders are subject to inventory availability and order verification which can delay shipment. Please make sure to provide accurate billing and contact information to facilitate the order verification process.
If we are unable to ship your order for any reason, we will notify you as soon as we are aware.
Shipping will take between 10-14 business days. Business days are Monday-Friday, excluding holidays. Free and Economy shipping to Alaska and Hawaii can take up to 30 days.
Return & Exchange Policy
All sales item are final. If you have received your order and would like a refund you must send it back at your expense within 10 days of receiving it. Unless we sent the wrong item, we'll cover the expense. All apparel must be unworn in new condition. Upon receiving your apparel back, we will issue a full refund. Please make sure to include a good contact phone number/ email, in case we need to discuss the details of your return with you.
Mail the item back to OnTheLeau.com at the following address:
On The Leau
1110 14th St. South
Unit 151 Moorhead, MN
All apparel must be unworn in new condition for exchange. you must send it back at your expense within 10 days of receiving it. Upon receiving your apparel back, we will resend out your new item. Please note, you must pay an additional $8.00 USD (or equivalent in your country's currency) for the new shipping
Refunds are processed to the original form of payment.